Frequently asked questions
1. How long does shipping take?
Shipping times vary by location. Most orders are processed within 30 business days and delivered within 30 business days internationally.
2. Do you ship worldwide?
Yes! We proudly offer worldwide shipping.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track it on our Track My Order page.
4. Can I change or cancel my order?
If your order hasn’t been shipped yet, please contact us as soon as possible at info@aurazenlife.com
5. What if I receive a damaged item?
We’re sorry! Please send a photo and your order number to info@aurazenlife.com, and we’ll arrange a replacement or refund.
