Frequently asked questions
1. How long does shipping take?
Shipping times vary by location. Most orders are processed within 30 business days and delivered within 30 business days internationally.
2. Do you ship worldwide?
Yes! We proudly offer worldwide shipping.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track it on our Track My Order page.
4. Can I change or cancel my order?
If your order hasn’t been shipped yet, please contact us as soon as possible at info@aurazenlife.com
5. Do the bracelets really work?
Our bracelets are made based on Feng Shui and crystal energy principles. While results may vary by individual, many of our customers report feeling more balanced, focused, or protected.
6. What size are the bracelets? Are they adjustable?
Most bracelets are adjustable and fit wrists from 15cm to 20cm. Specific sizing details can be found on each product page.
7. What if I receive a damaged item?
We’re sorry! Please send a photo and your order number to info@aurazenlife.com, and we’ll arrange a replacement or refund.
